Meet Susie
I’ve sat in your seat.
I understand the pressure to build great teams, retain clients and hit targets. And I know that your people make all of it possible.

Susie Burns · Founder
A business-minded approach.
A deeply human reason.
For 20 years, I sat in the rooms where the big decisions were made. As a Director in high-pressure agencies, my focus was on building high-performing teams, billable hours, client retention and hitting targets.
But I saw a recurring pattern. We would spend years developing brilliant women for leadership, only to lose them when life brought a transition — maternity, menopause or a career pivot.
What we needed wasn’t just help recruiting a replacement. We needed to understand what those women needed before they left.
That’s why I founded The Career Couch. I don’t coach your staff myself. I identify the gaps through a Director-level lens, then bring in the specialist experts. I provide the strategy; they provide the transformation.
A conversation can change things
Your best people are worth keeping.
Let’s find the right support for your people and your business.
